During the COVID-19 (Coronavirus) outbreak please only contact us in the event of a dental emergency
Our dental services temporarily ceased as per the national instruction received from NHS England on 25th March 2020 and since then we have continued to provide emergency care from our Urgent Dental Care Hubs.
We continue to triage patients via the telephone so if you have a dental emergency please contact us on 0333 405 0290 where a member of our team will speak to you and arrange a call back from a dentist. Our dentist will give you advice and triage your dental problem and any patients who require emergency treatment after this thorough triage procedure will be referred to an urgent dental care service.
What constitutes emergency need:
- Severe trauma to teeth (e.g. tooth knocked out) and/or facial skeleton (which may require onward referral to Royal Cornwall Hospital Trust)
- Uncontrolled bleeding
- Dental infection/fever/swelling that hasn’t responded to antibiotics or analgesia (especially if this might affect the airway)
How to access treatment:
Patients need to be referred by their usual dentist or if they don’t have one they should call 0333 405 0290 but must understand that treatment options at this time are very limited.
Dentists can find the referral form here.
Patients must not, under any circumstances, simply turn up and hope to be seen – you will not have access to the practice unless we are expecting you and will not be seen. This tightly managed referral and treatment process ensures stringent safety measures are in place to protect our patients and our teams during COVID-19.